Shipping policy
Order Processing
All confirmed orders are processed within 48 hours of receipt. Once your order is processed, you will receive a confirmation email/SMS with your order details. Please note that processing time does not include weekends, public holidays, or festival days.
Delivery Timeline
Orders are delivered within 7-10 working days from the date of dispatch. Delivery is available across India to all serviceable pin codes. Remote locations may experience additional delivery time of 2-3 days. We partner with trusted courier services to ensure safe and timely delivery.
Shipping Charges
We offer FREE shipping on all orders of ₹549 and above. For orders below ₹549, a flat shipping charge of ₹50-₹90 applies. There are no hidden charges. The final amount shown at checkout includes all applicable fees.
Order Tracking
Once your order is dispatched, you will receive a tracking ID via email and SMS. You can track your shipment status using the provided link or on the courier partner's website. For any tracking-related queries, feel free to contact our customer support.
Delays & Exceptions
While we strive for timely delivery, certain factors beyond our control may cause delays, including festival seasons, extreme weather conditions, natural calamities, or courier partner delays. We appreciate your patience and understanding in such situations.
For shipping queries, contact us at vedayanaa@gmail.com, care@vedayna.in or call/WhatsApp +91 9439391000.